Unified Communication & Contact Center Solutions
Cutting-Edge
Solutions That Drive
Your Business Forward
Gain the competitive advantage by combining HD Audio, Video, Messaging, and CRM integration all from one secure and simplified interface.
CRM Integration
Seamlessly connect with Salesforce, Zoho, Zendesk, and more.
Omnichannel Contact
Handle voice, chat, SMS, and email from one unified interface.
Mobile & Desktop Apps
Your full office suite, accessible anywhere, on any device.
Unlocking Next-Gen
Support with Horizon AI
Horizon AI is a powerful, secure platform that delivers personalized, 24/7 client interactions and scales effortlessly with your business.
- ✓ Predictive Intent Mapping
- ✓ Omnichannel Integration
- ✓ Real-Time Performance Analytics
Solutions Designed for Your Industry
From staffing to healthcare, education to retail—VoIP Office delivers reliable cloud communication tailored to your workflow.
Connect Candidates & Clients Faster
Enable your recruiters to respond instantly, schedule interviews seamlessly, and manage multi-location communication from one cloud platform.
- ✅ Real-time calling & SMS outreach
- ✅ Local/global numbers for remote recruiters
- ✅ Automatic call routing to reduce missed opportunities
- ✅ CRM & ATS integrations (Bullhorn, Zoho Recruit, etc.)
Secure, Reliable Communication for Care Teams
Deliver faster, coordinated care with HIPAA-friendly calling, messaging, and virtual communication tools.
- ✅ Encrypted messaging & call recordings
- ✅ Automated appointment reminders
- ✅ Multi-department IVR for hospitals & clinics
- ✅ Telehealth-ready voice & video
Smarter Communication for Schools & Institutions
Whether it’s admin coordination, parent communication, or virtual learning, VoIP Office keeps your academic community connected.
- ✅ Parent–teacher communication tools
- ✅ Multi-campus phone system management
- ✅ Emergency alert broadcasting
- ✅ Cloud calling for remote classes & online sessions
Fast, Customer-Ready Communication for Retailers
Keep stores, warehouses, and customer support teams connected for flawless buying experiences.
- ✅ Multi-store call routing & queue management
- ✅ Central dashboard for all store locations
- ✅ Toll-free & local numbers for customer support
- ✅ POS & CRM integrations
Trusted by staffing firms, clinics, schools, and retail brands across the globe.
Don’t Just Take Our Word For It.
1000+ Verified 5-Star Reviews on Google My Business
Simple, Transparent Pricing
Find the perfect VoIP solution that fits your team size, integration needs, and budget—all billed per user, per month.
Standard
Essential calling and messaging for small teams (1-5 users).
- HD Voice & Video Calling
- Business SMS & Team Chat
- Desktop & Mobile Apps
- Local/Toll-Free Number
- Basic Call Routing (IVR)
- 24/7/365 Support
Professional
Best for growing businesses requiring integrations & advanced routing (1-5 users).
- Includes everything in Standard
- CRM/ATS Integration
- Advanced Call Queues (ACD)
- Advanced IVR & Auto-Attendant
- Call Recording & Monitoring
- Unlimited Extensions
Enterprise
Fully custom solutions for large organizations & contact centers (1-5 users).
- Includes everything in Professional
- Omnichannel Contact Center
- Dedicated Account Manager
- API Access & Custom Integrations
- Compliance & Security Audits
- Advanced Analytics & Reporting
AI and Automation Features Built for Growth
Go beyond simple voice services. Our platform leverages **Horizon AI** for deeper insights, smarter routing, and reduced manual work.
AI Call Summary
Automatically generate transcriptions and actionable summaries after every call, updating your CRM instantly.
Smart Intent Routing
Use natural language understanding to identify caller intent and route them directly to the best agent or self-service queue.
Auto Call Transcription
Provides accurate, searchable, and secure text versions of all recorded conversations for compliance and training.
Real-Time Coaching
AI monitors live agent conversations, offering prompts and suggestions to improve customer service instantly.
Chatbot Handoff
Seamlessly transitions complex chatbot conversations to a live agent, providing the agent with the full conversation history.
Predictive Analytics
Analyze real-time call center metrics and agent performance to forecast customer behavior and improve resource allocation.
Ready to Upgrade to the
Future of Communication?
Take the first step toward unified communications and intelligent automation.